Watch
You post the replies yourself
R249 a month
- New Google reviews flagged to you
- A ready reply sent to you on WhatsApp to post yourself, up to 10 a month
- Holiday hours kept right
- Short monthly note
Durban North, Glenashley, La Lucia, Umgeni Park
Google Business Profile management in Durban North
We answer your Google reviews and keep your profile accurate for Durban North businesses, from R399 a month with no sign-up fee. Month to month, and you keep ownership of your profile.
WhatsApp us your listing
Month to month, 30 days’ notice. You stay the owner. We never ask for your password.
Most of the work happens over WhatsApp, email and calls. If you'd rather meet, Shaun comes to you, anywhere in South Africa.
Pick your plan. Change or stop any month.
Three monthly plans for your Google reviews and profile.
Our pick
Reviews Answered
We do the replies for you
R399 a month
- Everything in Watch, plus
- We write and post replies to new reviews, up to 20 a month
- Every new review answered within one business day, up to 20 a month
- 1 Google post a month
- A monthly note listing the replies
Profile Active
Replies plus a profile that looks busy
R499 a month
- Everything in Reviews Answered, plus
- Up to 30 replies a month
- Every new review answered within one business day, up to 30 a month
- 2 Google posts a month
- Up to 5 of your photos added a month
All plans: month to month, 30 days’ notice, no sign‑up fee.
We work the way Google recommends for agencies. You stay the owner of your profile and we never ask for your password.
Want us hands‑on?
Care Standard, R2,200 a month: new reviews answered within 4 business hours, Monday to Friday 08:00 to 18:00 SAST, or that month’s fee is credited, plus 4 Google posts a month, photos and a monthly note. Care Plus, R2,900 a month: higher volume, priority WhatsApp and competitor watch. Care Essential is R1,490 a month. Care is month to month with 30 days’ notice; the one exception is when profile setup is included on Care Standard or Plus, which has a minimum of 3 full paid months. See Care
Reviews Answered: done for you
On Reviews Answered, R399 a month, we write the replies to your new Google reviews and post them on your profile for you. You don't copy, paste or log in. You get a monthly note listing the replies.
Durban North at a glance
Durban North is a suburb where people tend to shop close to home. The shops and practices along Broadway, Kensington Drive and the smaller centres between Glenashley and Umgeni Park are found on Google Maps by neighbours searching from a few streets away.
That makes the small details matter: the right primary category, hours that are right on a public holiday, and a listing that shows the area you serve rather than a vague pin. A café, a physio, a hair salon and a hardware store each need a different set of categories and services, and we set them up one profile at a time.
Durban North sits beside La Lucia and Umhlanga to the north and the Umgeni River to the south, so many customers cross between suburbs for a good recommendation. Replies that sound like a neighbour, not a call centre, are what earn that trust.
Durban North is a neighbourhood where word of mouth still counts, and Google reviews are how that word travels now. A new family in Glenashley asking for a dentist or a mechanic will read the reviews and the replies before they ask a neighbour, so every reply is a small introduction.
Most businesses here serve the same households again and again. That makes thanking regulars by first name, and answering the odd complaint calmly and quickly, worth more than any advert. We keep the tone friendly and specific, and we never share a customer's private details in a reply.
Opening hours matter on Broadway and Kensington Drive, where some shops close earlier on Saturdays. If Google shows the wrong times, people drive over for nothing and say so in a review.
What people in Durban North search for
Examples of real kinds of searches, and what a strong profile shows for them. These are examples, not ranking claims.
“café Durban North”
Neighbours want to know if you are open now and whether there is parking. Hours, a photo of the entrance and recent replies answer both.
“hardware store near me”
This search is pure proximity and hours. A correct pin and a full product list decide whether you appear.
“physio Glenashley”
Patients read reviews closely. Replies that thank people warmly without sharing anything private are what we write.
“hair salon Broadway Durban North”
Salons are chosen on photos of real work. A fresh photo each month keeps the profile looking busy.
Trading notes for Durban North
Suburban trade here follows school runs and weekends more than tourist seasons. KwaZulu-Natal school holidays change morning and afternoon footfall, and each public holiday needs special hours set before the day, not after the first message asking whether you are open. A bakery or café that opens late on a holiday should say so the week before.
Check the dates with our holiday hours tool.
How it works
- Send your listing. WhatsApp us the link to your Google profile.
- Pick a plan. We add ourselves as a manager, so you stay the owner and never share a password.
- We get to work. Replies, hours and posts are handled, and you get a short note each month.
Questions from Durban North owners
Do you work with businesses in Durban North?
Yes. Durban North, Glenashley, Umgeni Park and La Lucia, and anywhere else in South Africa.
Our shop is on Broadway but the pin sits on the wrong side of the road. Can you fix it?
Usually. We move the pin to the right entrance and, if Google asks for proof, walk you through what to send.
Most of our customers live nearby. Do reviews still matter?
Very much. Neighbours check reviews before trying somewhere for the first time, and they notice when replies are personal.
Can we meet in person?
Most of the work happens over WhatsApp, email and calls. If you'd rather meet, Shaun comes to you, anywhere in South Africa. We don't have an office in your city.
Do you guarantee rankings?
No one can honestly guarantee a Google ranking. Google says local results mainly depend on relevance, distance and prominence. We work on the parts you control: an accurate, active profile and steady, specific replies to your reviews.
Need help with your Google profile right now?
WhatsApp us your listing link and tell us what is wrong. We look at the profile as it stands and tell you what we would fix first.
Ready when you are
Send us your Google listing and we'll take a look.
WhatsApp us your listing
Month to month, 30 days’ notice. You stay the owner. We never ask for your password.