Watch
You post the replies yourself
R249 a month
- New Google reviews flagged to you
- A ready reply sent to you on WhatsApp to post yourself, up to 10 a month
- Holiday hours kept right
- Short monthly note
Umhlanga Rocks, Umhlanga Ridge, La Lucia, Mount Edgecombe
Google Business Profile management in Umhlanga
We answer your Google reviews and keep your profile accurate for Umhlanga businesses, from R399 a month with no sign-up fee. Month to month, and you keep ownership of your profile.
WhatsApp us your listing
Month to month, 30 days’ notice. You stay the owner. We never ask for your password.
Most of the work happens over WhatsApp, email and calls. If you'd rather meet, Shaun comes to you, anywhere in South Africa.
Pick your plan. Change or stop any month.
Three monthly plans for your Google reviews and profile.
Our pick
Reviews Answered
We do the replies for you
R399 a month
- Everything in Watch, plus
- We write and post replies to new reviews, up to 20 a month
- Every new review answered within one business day, up to 20 a month
- 1 Google post a month
- A monthly note listing the replies
Profile Active
Replies plus a profile that looks busy
R499 a month
- Everything in Reviews Answered, plus
- Up to 30 replies a month
- Every new review answered within one business day, up to 30 a month
- 2 Google posts a month
- Up to 5 of your photos added a month
All plans: month to month, 30 days’ notice, no sign‑up fee.
We work the way Google recommends for agencies. You stay the owner of your profile and we never ask for your password.
Want us hands‑on?
Care Standard, R2,200 a month: new reviews answered within 4 business hours, Monday to Friday 08:00 to 18:00 SAST, or that month’s fee is credited, plus 4 Google posts a month, photos and a monthly note. Care Plus, R2,900 a month: higher volume, priority WhatsApp and competitor watch. Care Essential is R1,490 a month. Care is month to month with 30 days’ notice; the one exception is when profile setup is included on Care Standard or Plus, which has a minimum of 3 full paid months. See Care
Reviews Answered: done for you
On Reviews Answered, R399 a month, we write the replies to your new Google reviews and post them on your profile for you. You don't copy, paste or log in. You get a monthly note listing the replies.
Umhlanga at a glance
Umhlanga has two quite different trading areas. The village around Chartwell Drive, Lagoon Drive and the promenade near the lighthouse serves residents and holidaymakers on foot. Umhlanga Ridge, around the Gateway Theatre of Shopping and the office parks along Umhlanga Rocks Drive, serves people who drive in, often from across the north coast.
A restaurant in the village and a medical practice on the Ridge are searched for in different ways, and the profile should reflect that: the categories, the service area, the photos people see first and the questions they ask in reviews.
Umhlanga sits between Durban North and La Lucia to the south and Umdloti, Zimbali and Ballito to the north.
Umhlanga mixes holiday visitors with people who work at the Ridge every weekday, and they search in different ways. Visitors look for somewhere to eat near the promenade or the lighthouse, while office workers want a quick lunch, a gym or a doctor close to their building. One profile has to serve both, so hours, photos and categories need to be exact.
Hotels, restaurants and guesthouses here collect reviews quickly, often from out of town guests. Answering each one promptly and personally shows future guests that someone is paying attention, which matters a great deal in a busy, competitive area.
Professional practices on the Ridge, from dentists to lawyers, are judged on trust. A reply that thanks the patient or client without revealing anything private, and that handles a complaint with care, does a lot for the next person reading.
Traffic around Gateway and the M4 can be heavy at peak times, so clear directions and parking notes in your profile help a lot.
What people in Umhlanga search for
Examples of real kinds of searches, and what a strong profile shows for them. These are examples, not ranking claims.
“sushi Umhlanga village”
Holidaymakers search from the promenade. Hours, a menu photo and a reply to last week's review decide the table.
“dermatologist Umhlanga Ridge”
Patients compare practices near Gateway. Clear services, real photos and calm replies to worried reviews build trust.
“estate agent La Lucia”
Buyers and sellers read reviews closely before they call. Replies that mention the suburb and the kind of help given, never private details, read as genuine.
“gym near Gateway”
Proximity and hours decide this one. Peak hours and a photo of the floor help people pick.
Trading notes for Umhlanga
The village is busiest over the December and Easter holidays, when visitors stay along the coast, while the Ridge follows the working week of its offices and the trading hours of Gateway. Set holiday hours early in the village, and keep the Ridge profile's weekday hours exact. Early walkers on the promenade often look for breakfast, so morning hours on the village profile are worth getting exactly right.
Check the dates with our holiday hours tool.
How it works
- Send your listing. WhatsApp us the link to your Google profile.
- Pick a plan. We add ourselves as a manager, so you stay the owner and never share a password.
- We get to work. Replies, hours and posts are handled, and you get a short note each month.
Questions from Umhlanga owners
Are you a local agency?
We work with Umhlanga businesses and businesses across South Africa. There is no office in Umhlanga; most of the work happens over WhatsApp, email and calls, and Shaun comes to you if you'd rather meet.
We are in a Gateway office park. Should we use the mall address?
Use your own exact address and pin, not the mall's, so people arrive at the right building. We check this as part of the setup.
Do you also cover Mount Edgecombe and Umdloti?
Yes, and Zimbali, Ballito and the rest of the north coast.
Can we meet in person?
Most of the work happens over WhatsApp, email and calls. If you'd rather meet, Shaun comes to you, anywhere in South Africa. We don't have an office in your city.
Do you guarantee rankings?
No one can honestly guarantee a Google ranking. Google says local results mainly depend on relevance, distance and prominence. We work on the parts you control: an accurate, active profile and steady, specific replies to your reviews.
Need help with your Google profile right now?
WhatsApp us your listing link and tell us what is wrong. We look at the profile as it stands and tell you what we would fix first.
Ready when you are
Send us your Google listing and we'll take a look.
WhatsApp us your listing
Month to month, 30 days’ notice. You stay the owner. We never ask for your password.