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What we look after

Google Business Profile services: Heights Audit and Heights Care

Our Google Business Profile services look after your pin, your pictures and your voice on Google, week in, week out, for Cape Town and Durban coastal businesses.

Our services

Each service has its own page with what is included and its price.

Google Business Profile setup

Heights Launch. One new or unclaimed profile, created or claimed and built properly. R690 once-off, or included when you choose Care Standard or Plus on a plan of 3 full paid months.

Google Business Profile audit

Heights Audit. A written review of your listing with the gaps that matter most. Snapshot R1,990, Full Heights Audit R2,900.

Google review reply service

Replies written for each review, in your voice, never copy-paste templates. In every Heights Care plan from R1,490 a month; within 4 business hours on Care Standard and Plus.

Google Business Profile photos

Photo Lift. Fresh, honest photos of your place, team and work, uploaded for you. From R1,000; shoot day quoted separately.

What Google Business Profile care means

Google Business Profile care is hands-on stewardship of your photos, categories, posts and review replies, not a SaaS dashboard, and focused on Google rather than full-service SEO.

Local Heights looks after the live Google storefront: honest photos, accurate categories, useful posts, and replies written for each review, in your voice, never copy-paste templates, for Cape Town and Durban coastal businesses.

Process: Audit → written gaps → Care

A clear path from diagnosis to ongoing stewardship. Reply Rescue and Photo Lift bolt on when the backlog or photo set needs a lift.

1. Heights Audit

We read your live Google profile and deliver a written report. Five clear written gaps in five business days, or you don’t pay.

2. Written gaps

You see named gaps on photos, categories, posts, and review replies, with reply samples and a practical roadmap on Full Audit tiers.

3. Heights Care

Month-to-month stewardship. On Standard & Plus: every new Google review answered within 4 business hours (Mon to Fri 08:00 to 18:00 SAST), or that month’s Care fee is credited.

Add-ons when you need them

Reply Rescue: cleanup of weak, defensive, or silent owner replies already live (from R800).

Photo Lift: fresh, on-brief photos that look like your place (from R1,000; shoot day quoted separately).

Heights Care

Monthly monitoring, review replies, posts, and photo cadence so Maps stays tidy while you run the business.

Essential

R1,490 / mo

Monitoring + replies (fair use) + 4 posts. Best-effort same business day.

Plus at R2,900/mo for higher volume, priority WhatsApp, and competitor watch. Full Care table →

By area: Durban North · Umhlanga · Durban · Cape Town · Google reviews help in Durban

Replies, Rescue & Photos

Review replies

Warm, specific, on-brand answers that sound like you, only sharper. On Care Standard and Plus, every new Google review within 4 business hours or that month’s fee is credited.

How the SLA works →

Reply Rescue

Cleanup of weak, defensive, or silent owner replies already sitting on the profile. From R800 (volume bands up to R2,000).

Ask about Rescue →

Photo Lift

Fresh, on-brief photos that look like your place, not stock. From R1,000; on-site shoot day quoted separately.

Ask about Photo Lift →

Simple path from gap to care

Talk

Goals, category, competitors on the Map. WhatsApp or call. No hard sell.

Audit or Rescue

Heights Audit and/or Reply Rescue / Photo Lift as needed.

Care

Month-to-month Heights Care with a clear reply SLA. Cancel with 30 days’ notice.

Ready to tighten the pin?

Book a Heights Audit, or WhatsApp your Google listing link.

WhatsApp Book a Heights Audit