Heights Audit
Once-off
- SnapshotR1,990
- Full Audit ★R2,900
- Audit + SprintR3,900
- Top gaps named in writing
- Reply samples
- 90-day roadmap (Full+)
Five clear written gaps in five business days — or you don’t pay.
Book a Heights AuditGoogle Business Profile care · Cape Town & Durban
Rise higher on the local map.
GBP care that answers in 4 hours.
Personal Google Business Profile care for businesses in Cape Town & Durban. Heights Audit finds the gaps. Heights Care keeps the profile sharp — photos, replies, ongoing stewardship.
Snapshot from R1,990 · Full Audit R2,900 · Five written gaps in five business days — or you don’t pay.
Geo
Blouberg–Camps Bay · Durban North–Umhlanga–Ballito
Care reply SLA · Standard & Plus
4 business hours
Public prices
ZAR prices on this page
Start here
Heights Audit — gaps or you don’t pay
A strong business with a neglected pin still loses the click.
Your Google pin is the shopfront most customers see first. None of this is “SEO theatre” — it is what someone on Maps decides in a few seconds.
- Unanswered reviews sitting live for days or weeks
- Stale or stock photos that don’t look like your place
- Silence where trust should live — defensive or missing owner replies
Clear packages. Public prices.
Pick a starting point — Audit to see the gaps, Care to keep the pin sharp.
Heights Care
Monthly · month-to-month
- EssentialR1,490
- Standard ★R2,200
- PlusR2,900
- Review replies
- Photo cadence
- Monthly note
- 30-day notice to cancel
New Google reviews answered within 4 business hours (Standard & Plus) — or that month’s Care fee is credited.
Start Heights CareReply Rescue & Photo Lift
As needed
- Reply Rescuefrom R800
- Photo Liftfrom R1,000
- Cleanup of weak or silent owner replies
- Fresh photos that look like your place
- Shoot day quoted separately
Bolt onto an Audit or Care when the backlog or photo set needs a lift.
Ask about add-onsTalk → Heights Audit → Heights Care
Simple path from gap to care — no sales maze for Standard.
Talk
WhatsApp or email. We name the gap on your live profile. No hard sell — 15–30 minutes if a call helps.
Heights Audit
Written gaps on profile, reviews, categories, photos, posts. Five clear written gaps in five business days — or you don’t pay.
Heights Care
Ongoing GBP hygiene + review replies within 4 business hours (Standard & Plus). Month-to-month, 30-day notice.
What customers see when the profile is neglected vs cared for.
| Unmanaged | Heights Care | |
|---|---|---|
| Review replies | Days or never | Within 4 business hours (Standard/Plus) |
| Photos | Stale / stock | Cadence that looks like your place |
| Owner voice | Defensive or silent | Warm, specific, on-brand |
| Owner time | Writing replies at midnight | You run the business |
A reply SLA you can hold us to — humans, not an AI coworker.
On Heights Care Standard and Plus, every new Google review is answered within 4 business hours (Mon–Fri 08:00–18:00 SAST) — or that month’s Care fee is credited. The clock pauses only when we need a factual answer only you can give.
Audit promise: five clear written gaps in five business days — or you don’t pay.
Month-to-month Care. You keep your Google Business Profile. Five written gaps in five business days — or you don’t pay.
Who Heights is for — and who it isn’t.
For
- Owner-run Cape Town & Durban coastal businesses
- Clinics, salons, home services, hospitality, retail
- Teams who already care about reputation — and need a steward
Not for
- Anyone chasing shortcuts over real GBP craft
- “Get me #1 on Maps fast” shoppers
- Enterprise multi-country reputation OS buyers
How we earn the call — take the Audit.
Proof before pitch: we cite gaps on your Maps page. Clear written findings. You decide from the work, not a pitch deck.
Photos
Cadence that looks like your place — not stock.
See Photo Lift →Review replies
Warm, specific, on-brand — within 4 business hours on Standard & Plus.
How replies work →Reply Rescue
Cleanup of weak, defensive, or silent owner answers already live.
Ask about Rescue →Audit
Five clear written gaps in five business days — or you don’t pay.
Book a Heights Audit →Built for the coastal corridors we actually know
Hyperlocal on purpose. If you are outside these corridors, ask — we will say yes only when we can keep the same care standard.
Cape Town — Atlantic belt
Bloubergstrand through to Camps Bay — hospitality, clinics, home services, retail, and property-facing businesses that live or die on trust and photos.
Durban — coastal corridor
Durban North through Umhlanga to Ballito — same standard: precise replies, lived-in photos, ongoing stewardship.
Straight answers
Who owns my Google Business Profile?
You do. We work as a manager you can remove. We never hold the listing hostage.
Is there a lock-in on Heights Care?
No six-month trap. Care is month-to-month with 30 days’ notice.
How do I know the Audit is worth it?
Five clear written gaps in five business days — or you don’t pay. We work from your live Maps page: photos, replies, categories, posts, and profile hygiene. You judge the craft yourself.
What happens if you miss the 4-hour reply SLA?
On Care Standard and Plus, that month’s Care fee is credited. The clock runs Mon–Fri 08:00–18:00 SAST and pauses only when we need a client-only factual answer (pricing dispute, legal claim, staff incident).
What’s the difference between a free outreach note and the paid Audit?
Cold outreach may include a short free three-bullet Maps snapshot so you know we’ve looked. The paid Heights Audit is the written report with gaps, reply samples, and a roadmap — with the don’t-pay guarantee. The free snapshot is not the on-site primary offer.
Can I keep writing some replies myself?
Yes. Tell us your preference. On Standard and Plus we still hold the 4h SLA for new reviews we are tasked to answer; the clock pauses if we are waiting on a fact only you can give.
Do you do SEO, ads, or websites?
Not as a full-service shop. We specialise in Google Business Profile care. If you need broader SEO, we’ll say so plainly.
Ready for a clearer Maps storefront?
Book a Heights Audit, or message us on WhatsApp with your Google listing link. We will tell you plainly what is worth fixing — and what is not.
Public prices on /pricing. No six-month lock-in on Care. No ranking guarantees.
[email protected] · WhatsApp 081 390 3529